Terms and Conditions

Welcome to Shop the Kay Way! By using this website, you agree to the following Terms and Conditions. Please read them carefully before making any purchases or using our services.

1. General Information

Shop the Kay Way operates as an online store offering print-on-demand sweatshirts and t-shirts. All products are made-to-order and fulfilled through Printful. By placing an order, you agree to the policies outlined below.

2. Order Processing and Fulfillment

  • All orders are processed within 2-7 business days.
  • Fulfillment times may vary depending on your location, holidays, or other unforeseen events.
  • Once an order is processed, shipping times are subject to Printful’s delivery estimates.
  • Any delays caused by the shipping carrier are beyond our control.

3. Returns, Exchanges, and Refunds

Due to the made-to-order nature of print-on-demand products:

  • We do not accept returns or exchanges unless the item is defective or damaged.
  • If you receive a defective or incorrect item, please contact us within 7 days of receiving your order at [insert contact email] with proof (e.g., photo evidence).
  • Refunds or replacements will be issued for defective or damaged products only.

4. Customization Policy

  • All designs are final upon order submission. Please review your selections, including size, color, and design, carefully before completing your purchase.
  • Changes or cancellations are not allowed once an order is sent to production.

5. Pricing and Payments

  • Prices listed on the website are subject to change without notice.
  • Payments must be made in full at the time of purchase through the accepted payment methods available on the website.

6. Intellectual Property

  • All designs, content, and branding on Shop the Kay Way are the property of the website owner and are protected under intellectual property laws.
  • Unauthorized use, reproduction, or distribution of any content or designs is strictly prohibited.

7. Limitation of Liability

  • Shop the Kay Way is not liable for any damages or losses incurred from the use of this website or the products sold herein.
  • This includes, but is not limited to, shipping delays, lost packages, or incorrect user-provided information (e.g., incorrect shipping address).

8. Privacy Policy

Your personal information is collected, stored, and used in accordance with our Privacy Policy, available [here](insert link to Privacy Policy). By using this website, you agree to the terms outlined in the Privacy Policy.

9. Governing Law

These Terms and Conditions are governed by the laws of [your location], without regard to its conflict of law provisions.

10. Amendments

We reserve the right to update or change these Terms and Conditions at any time. Any changes will be effective immediately upon posting to the website. Your continued use of the website constitutes acceptance of the updated terms.

11. Contact Us

For questions or concerns regarding these Terms and Conditions, please contact us at [insert contact email].